Complaints Register

At Platinum Insurance, we adhere to quality standards of the industry and comply with all our regulatory bodies.
For any complaints or feedback on your insurance policy, kindly get in touch with us using below protocol:

Telephone: 04-357-7997
E-mail: compliance@pib.ae

Complaints Register Form:Complaints Register Form

To read more on our complaints resolve procedure please click below.

Complaints Handling Procedure: Complaints Handling Procedure

Contact details of the Central Bank of the U.A.E –

Telephone: 800CBUAE(22823)
E-mail: consumerhappiness@cbuae.gov.ae

Contact details of Dubai Health Authority –

Telephone: 800-342
E-mail:wasselsotak@dha.gov.ae