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Driving in the UAE is an experience like no other, from the sleek highways of Dubai to the scenic desert roads of Ras Al Khaimah. But what happens when your car suddenly decides to call it quits in the middle of a midday heatwave or a busy rush hour?
Many drivers in the Emirates don’t realize that they already have a “guardian angel” included in their car insurance policy: Roadside Assistance (RSA). In this guide, we’ll break down why this benefit is a must-have and how you can make the most of it through InsurancePolicy.ae.
What is Roadside Assistance?
Roadside Assistance is an emergency service provided by insurance companies to help you when your vehicle suffers a mechanical breakdown or an unexpected issue that leaves you stranded. While some view it as an “extra,” at InsurancePolicy.ae, we consider it an essential for every driver in the UAE.
Top 5 Benefits of Roadside Assistance in the UAE
24/7 Emergency Towing: If your car is involved in an accident or a major breakdown, RSA will tow your vehicle to the nearest authorized garage or agency workshop.
Battery Jump-Start: The UAE heat can be brutal on car batteries. If your car won’t start, a technician will come to your location to give you a boost.
Flat Tire Assistance: Changing a tire on the side of a busy highway like E11 can be dangerous. RSA sends professionals to do the heavy lifting for you.
Fuel Delivery: Running out of petrol happens to the best of us. Most RSA plans include emergency fuel delivery (you usually only pay for the fuel itself).
Lockout Services: Locked your keys inside the car? Instead of breaking a window, RSA can send a locksmith to help you regain access safely.
Is RSA Included in Your Policy?
In the UAE, most Comprehensive Car Insurance plans include basic roadside assistance as a standard feature. However, if you have Third-Party Liability (TPL) insurance, you might need to add it as an optional “add-on” for a small annual fee.
Pro Tip: Always check your policy “usage limits.” Some insurers offer unlimited call-outs, while others might cap services at 3 or 4 times per year.
Why Choose InsurancePolicy.ae?
Navigating insurance terms can be confusing. At InsurancePolicy.ae, we simplify the process. We help you compare the best motor insurance plans in Dubai and the wider UAE, ensuring that your policy doesn’t just meet the legal requirements, but actually protects you when you’re stuck on the road.
Quick Comparisons: View plans from top UAE insurers in seconds.
Transparent Pricing: No hidden fees—just clear coverage details.
Expert Support: Our team is here to help you understand the “fine print” of your roadside assistance benefits.
Conclusion: Peace of Mind on Every Journey
Don’t wait for a breakdown to find out what’s in your policy. Whether you’re commuting to work in Abu Dhabi or heading for a weekend getaway in Fujairah, having reliable Roadside Assistance ensures that a minor car trouble doesn’t turn into a major disaster.
Ready to find the best car insurance in the UAE?
Contact our experts at insurancepolicy.ae to ensure you’re fully covered for your next drive!
You can get assistance by:
✔ Calling your provider’s helpline
✔ Using their app (if available)
✔ Contacting emergency services if it’s urgent
Your membership number or vehicle details are usually needed.
Move safely — pull over to a safe spot, preferably off the road.
Turn on hazard lights.
Call your provider or emergency services.
Stay in your vehicle if it’s unsafe outside.
Most basic plans include:
Battery jump-start
Tire change (with your spare)
Lockout assistance
Fuel delivery (small amount to reach a station)
Towing to a repair shop
Note: Coverage limits vary by plan.
Fuel delivery may be included but usually only enough fuel to reach the nearest petrol station, and costs may apply if beyond that or if service isn’t part of your plan.
Common exclusions:
❌ Mechanical breakdowns not due to a sudden failure
❌ Long-distance towing beyond limits
❌ Repairs at a workshop
❌ Lost keys replacement (some cover lockout entry but not key replacement)
Always check your policy details.
Some plans let you choose the destination within a distance limit; others only tow to approved or nearest repairers. Check your provider’s terms.
Not all plans work outside the country of purchase. Some premium programs offer international coverage or extensions — verify before travel.
Have ready:
Your membership number
Location (road/landmark)
Car make, model, color
Problem description
This helps them send the right help faster.
